App Support

Find help for setting up and using apps

SDL App Support Community Forum

If you're looking for help with an app you've downloaded from the SDL AppStore, visit the app support forum in the SDL Community. Simply login with your SDL credentials and post any questions you have about apps for SDL Trados Studio, SDL MultiTerm, SDL Passolo or SDL Language Cloud. A member of our staff or a developer will then get back to you and provide the support you need. You can post questions related to:

  • App installation and set-up
  • How to use an app
  • Reporting a bug or technical issue
  • Any other app related queries

Need admin rights to install apps?

Corporations and LSPs who lack permissions to install apps on local computer

Do you work for an organization where admin rights or permission is required to install new software such as applications? If you aren’t able to download any of the apps on the SDL AppStore due to this, please enter your details and the apps you need in the following form and a member of our staff will get in contact to help you install these in one package.